We're here to help with any questions you may have about service, billing questions, or learn more about clean energy
Our friendly customer service team is here to help
(888) 296-0005
Mon-Fri 9AM-6PM EST
save@millstreetenergy.com
24/7 response within 24 hours
Available on our website
Mon-Fri 9AM-5PM EST
For power outages or electrical emergencies, please contact your local utility company directly. Mill Street Energy handles electricity supply, while your utility manages delivery and maintenance.
Quick answers to common questions
Switching is easy! Simply choose your service area on our residential or business pages, provide your account information, and we'll handle the rest. The process takes less than 2 minutes and there's no interruption to your service.
No, we believe in transparency. There are no hidden fees, no setup charges, and no cancellation fees. You can cancel our service at any time with no penalty.
Absolutely not. Your local utility continues to deliver electricity, read meters, and handle outages just like before. The only change is who supplies your electricity.
Savings vary by location and usage, but our customers typically save 5-20% compared to utility rates. Contact us for a personalized quote based on your specific situation.
We serve residential and business customers in Pennsylvania, Ohio, Massachusetts, Washington DC, and New York. Check our service area pages for specific utility coverage.
Yes! We source electricity from clean, renewable sources and invest in carbon reduction projects. We also offer 100% renewable energy options in select markets.
Can't find what you're looking for? Contact us directly
We'll respond to your inquiry within 24 hours during business days.